“The guys did a wonderful job of making sure my carpets looked great, smelled great, and cleaned my sectional so good! My friend came to visit while they were working and was equally impressed. She's going to be booking soon! They cleaned four rooms and a sectional. One room had heavy pet stains and an odor so bad I closed up the room and stuffed towels at the base. The smell is completely gone after they used the pet cleaner.”
200+ reviews, 5.0 stars, names included
Everything below is verbatim from Google. Most were left under our former name, PNW Carpet & Duct Cleaning. Customers mention Kal, Mo, Marcel, Josh and Shane because those are the people who showed up.
“What a great experience it was to work with this company! I was extremely pleased with Marcel and the work he did! And, the price was fair. I love my nice clean carpets… and now I don't have to replace them!”
“Kal and Mike did a great job cleaning a recliner and my bedroom. I had many stains of an unknown origin that I couldn't clean with canned store bought cleaner. He was able to make my carpet look new. I highly recommend this service. Totally professional and reasonably priced. 6 stars.”
“These guys were great! They were really kind and did a wonderful job on our carpets. The price was also exactly what we were looking for!! Will be calling them again in the future.”
“Josh did a fantastic job. Our carpets smell so good now! He was fast and professional and thorough all at once. What a great job he did, thank you, Josh.”
“A top notch professional company. The entire process was very easy, from booking to completion. Josh did an outstanding job on my carpets. I would highly recommend them and will definitely be using their service again.”
“Mo was very friendly and hard working! He was willing to go back over a couple spots, and not afraid of communicating with me even though we used Google Translate. The carpet looks as good as any carpet that's 30 years old should look! So thank you very much, Mo.”
“Wonderful experience. I called around noon time and we were done with our service at 5:30! Our split king mattresses were steam cleaned. They look and smell amazing! The tech that came out took the time to explain the process and show us. We have lots of kids and a geriatric dog all present. Didn't phase him a bit!”
“Moh did a great job today in my apartments! The smell is fresh, and clean like I have new carpets again! Thank you very much to Moh! I would recommend him again to any of my friends and family!”
“Could not be more impressed! They answered their phone, scheduled me quickly and got the job done. Super impressed with not only their customer service but the quality of cleaning they did. Definitely will be using them again.”
“Mo did a great job! He cleaned our place thoroughly and carefully dried the wooden floor after he had done the job. He finished all rooms including sectional within 2 hours! Wonderful job and highly recommended.”
“The guys were awesome! Even though there was a misunderstanding initially, they were fair and professional. Our stairs look great! I really appreciate their willingness to provide excellent customer service. We will use them again. Highly recommend!”
“I was very fortunate to have my area rugs cleaned by Josh. He was quick to get the job done and elaborate when it came to the care and maintenance of the furniture. Would definitely recommend them.”
“Guys did amazing. They left my carpet very soft, clean and it smells great.”
“My carpets look better than when we bought the house. Professional management, professional team. Prompt, kind, thorough, and fair. Highest recommendation.”
“They did a great job and came out the same day we reached out. Very respectful and professional. Everyone should consider using them for their carpet needs.”
“My bedroom carpet and 2 rugs were cleaned and left in pristine condition after Sam and Khalid worked hard to shampoo out old stains. They answered my phone call on Saturday night and were at my home on Sunday for an urgent clean. They were confident and communicated with me.”
“Marcel was so top notch in every way… he even helped bring in my groceries for me! I would recommend him without hesitation. He spent longer than I expected and the sofa looks brand new. A very personable, polite and professional young man.”
“They came through for us on short notice, cleaned thoroughly, and gave my family peace of mind during a stressful time. My dad, who's recovering from cancer, had an accident that left fluids all over the carpet. I called early in the morning, fully expecting to be turned away, but they managed to schedule us for same-day service. Kal came that afternoon and did a fantastic job. Fast, professional, and compassionate — exactly what we needed.”
“Quick scheduling and quality work. Mo was on time and did a great job getting the pet stain out of my beige couch. Highly recommend.”
“Our elderly dog has had a few accidents in our downstairs carpet area. They have come out twice now to eliminate the urine smell. Not only is the smell gone but the carpets look and smell amazing too!”
“My carpets are about 10 years old and have seen kids and pets. They cleaned up beautifully. I also had my orange upholstered dining room chairs that had a few dark stains cleaned. They look brand new! Very happy!”
“Easy to book, on time, fast, friendly and thorough. I wouldn't call anyone else!”
“Had such a great experience! We debated buying a carpet cleaner but had such bad cat urine stains we really needed one! They were so timely and fast! Highly recommend.”
“Cal was very efficient and did a great job with cleaning and treating our sectional couch. We have 2 pets that love to lay and jump on the couch, so we definitely needed this deep cleaning session. We will be using their services again!”
“Marcel was great! He made sure to ask where needed the most attention and didn't mind my kids asking questions. It was also super easy to book service.”
“They efficiently transformed my two-bedroom apartment, leaving the carpets spotless and refreshed. The team was professional, punctual, and their attention to detail truly exceeded my expectations.”
“Kal and Mo are awesome! We scheduled an appointment to have the carpets, dryer vent and air ducts cleaned at our new home and when our closing date was pushed back they were so friendly and understanding and easy to reschedule. They called and texted to remind us of our appointment and when they were all done. Everything looks and smells amazing!”
“We messaged them late in the evening because we had family coming to town soon and within moments we had a message back. They were at our house the very next day. They told us the time they would arrive and were at our door 15 minutes early. Our carpet hadn't been cleaned in 2 years and when they were done it looked nearly new again.”
“Impressed with this company's service. They offer the best prices around and they are very thorough and professional. I was satisfied with the work done on the ducts.”
“Fabulous! I called in the morning and by 1:30 my couch and carpet were all cleaned from a mess my kids made in the morning! Was impressed by the work and the guy even gave my kids candy!”
“They came on time as promised. We had our entire upstairs carpet cleaned. Moh was the technician and he was very professional and courteous. He explained how long it would take him from start to finish as well as drying time. Overall, the whole experience was great.”
“They came to my home to clean a sofa, carpeting and the dryer vent, and I was very happy with the service! Kal and Abraham are both very professional and knowledgeable, and I especially appreciated how much care and attention was taken with the dryer vent. My dryer had a tricky set-up, and Kal replaced the hose with one that is more flexible and should cause less trouble in the future.”
“Very easy to schedule and work with — very communicative and pricing was up front and accurate. The clean was what I would expect from any professional steam cleaning. They were also efficient. Will use again should the need arise!”
“Kal and his team definitely go the extra mile to make sure you get a superior job! My carpets look and smell amazing. Our shag area rug had some pet stains and odor that was very difficult to get out and they worked on it until it was perfect, it looks and smells brand new!!”
“Very meticulous and respectful. I will be blasting your service throughout my neighborhood. Great work guys!!!!!”
“Just purchased a home where the previous owners had a dog, 5 cats, a bunny, chickens and 3 kids. The carpets were in horrible state but they came out the next day. The whole house is sparkling and smells amazing. I never thought the carpets and floor could look this good.”
“They were able to come clean carpets the same day we called before we were able to move all of our furniture in. They did a great job and it smelled so fresh and clean, completed with deodorizer and antibacterial spray!”
“Fantastic service. Very affordable. They were on time and my carpets look better than they did when I moved in 5 years ago. They even got red wine stains out of my white suede sofa.”
“For my move out from my apartment I had to get my carpet cleaned. I was able to schedule an appointment easily and get a quick quote. Kal did a quick and efficient job and was very personable and professional.”
“On time. Very professional. Two very nice gentlemen. Quick and clean. Affordable pricing, and they let you know the charges before they start and let you know about the different cleaning options. Highly recommend.”
“I asked for carpet cleaning for a 2 bedroom apartment. They were quick to reply to my phone call message and I was able to book within 3 days. Kal kept informing me of a delay on arrival due to morning traffic, which was very helpful. It was well done, removing tough stains on my carpet.”
“They did an exceptional job cleaning our carpets, and an antique Kashmir area rug that was taken and returned to us in beautiful shape. Kal, Mo, and Sean were personable, professional, and kept us informed before, during and after their service. Pricing was fair and well worth it.”
“Kal took my call after hours, I was having an upholstery emergency one week before Thanksgiving. Even though his business was booked up he made time to be here the next day at 10:00 a.m. The owner showed up at my doorstep. He stayed for several hours and his price was very reasonable. A special thanks to Kal and Zack for saving my couch for the holiday.”
“Absolutely incredible! Was in a pinch to get our carpets steamed before move out, they got us no problem and pricing is super reasonable! If we were staying in the area 10/10 would use them at least yearly.”
“Very nice and professional young men. Did a great job and explained how things work. Quick and efficient. Dryer vent and duct/air vents are safe and cleaned.”
“Called on Sunday for emergency cleaning, they showed up two hours after and got my carpets cleaned very nice and fast. Highly recommend them.”
“Finding myself in a bit of a bind, I needed a quick carpet cleaning solution and reached out in hopes they could accommodate my last-minute request. Not only did they fit me into their schedule, but their response time was outstanding — getting back to me in less than an hour!”
“They were responsive and got us in quickly. They did a beautiful job and even got blue ink out of our beige dining room chair that my granddaughter decided to draw on! Very happy with the service and outcome.”
“We took a long time moving and getting settled enough in our new home to receive our area rugs after cleaning. They picked up our rugs at the beginning of the move, and held them 6 weeks until we were ready. They delivered them and cleaned our carpeting also. Everything looks beautiful. We so appreciated Kal's patience, kindness, and competence.”
“I called after doing a Google search for recommended providers in the Tacoma area. I was happily surprised at the phone quote I was given. The technician was right on time, professional, thorough, and listened carefully to my concerns. My carpets are fresh and clean and I am very happy with the results.”
“Our couch was in need of a desperate cleaning. We have two very large black dogs that we allow on our furniture. Mo came in and spent the time deliberately working towards making our couch look brand new. We are SO thankful for the work he did.”
“Khaled and team were great! Very helpful communication prior to the visit and transparent pricing — no surprises! They gave the carpet extra care to ensure we were happy.”
“Not only was he professional, careful and thorough, but he also touched my heart with his kind and compassionate understanding of our tough family situation with one look at our carpets. I was afraid of judgement of our long-neglected carpets, but Moh only looked at them with a professional eye and a kind heart. He went the extra mile to take good care of us.”
“Magician Mo had amazing service! He got my carpets so clean, all stains disappeared. 6 years and 4 kids in my rental. I didn't think the stains would come out! But this guy made it happen.”
“Look no further! This is the company you should hire for your carpet and duct cleaning. They did all my ducts, pulled out filthy dust that I wasn't even aware of. I can feel the difference in the air in my house now.”
“Moh did a great job cleaning our carpets, treating a few stains, and fixing some snags in the carpet. The company was very flexible with scheduling, on time, and efficient!”
“While I've hired various companies to clean the carpet in my properties before new tenant move-ins, none have delivered results as impressive as theirs. They did a phenomenal job, making the carpet look brand new.”
“Had a situation with a dog making a mess at my Airbnb. Needed quick carpet and sofa cleaning. The team arrived on time and did a fantastic job removing all stains and odors. Highly recommend their efficient and effective service!”
“I called Kal yesterday and asked him for an emergency carpet cleaning so I could get on the road before the 4th of July traffic. He not only said yes, he showed up on time, did a great job and I'm on my way out of town.”
“Amazing! The price was fair, and they took all my needs and concerns prior to any work, which I appreciated so it felt like a tailored experience.”
“Kal looked at my carpet and gave me an estimate before he did anything. He explained to me what needed to be done. When he started cleaning my carpet he knew exactly what needed to be done just like he explained. Kal did an excellent job.”
“My dog hurt herself and had blood stains on the carpet. I called and they arrived on time and cleaned my carpet perfectly.”
“Moh did a fantastic job on our carpets and area rugs. His work was efficient, he was very polite, and he left a beautiful design in our carpeted stairs.”
“The house we are renting had a cat urine smell no matter how much I vacuumed and sprayed on it. I called last minute before we started moving in and Kal made it happen, met me the next morning and our house now smells amazing.”
“Khaled did a really good job. He showed up in good time regardless of a last minute call. My friends loved and approved his job too. Would definitely recommend.”
“Kal did an amazing job to clean and improve our mattress. Price was extremely reasonable. Highly recommended and it didn't take long at all.”
“Mo was great. Came in and cleaned our couch which was pretty bad due to having multiple children, and now looks like new. Great service, would definitely call again.”
“These guys were awesome! Fair price, professional and courteous. Did a great job on our move out carpet cleaning!”
“Very professional and they do an outstanding job at what they do. Khaled is your guy to contact, he's very polite and professional. Thank you guys for turning our rugs into new ones!”
“Josh went above and beyond reviving my old carpet. Thank you Kal and Josh. I'll be in touch soon for cleaning upstairs carpets.”
“I had a coffee stain on my sofa and needed it gone before guests came. I called, and they came the same day.”
“They have done an amazing job for me. I have multiple rental homes and use them exclusively.”
“I have a very expensive Persian rug that I was afraid to get cleaned for a very long time. When I got my rug back I was so ecstatic — they did an excellent restoration job!!!”
“I can't say enough great things about Abraham! He was professional, knowledgeable, and incredibly helpful. He went above and beyond to make sure everything was taken care of and explained every step of the process clearly and patiently. My carpet and sofa look amazing!”
“Khaled was so communicative and wonderful to work with. We are out of state and he kept me posted the entire way! The service he provided was above and beyond.”
“Khalid went above and beyond to ensure the floor was spotless clean for inspection. He volunteered to work after hours to ensure that the cleaning was done on time. He followed up to ensure that the service was done to satisfaction.”
“2nd time we hired these guys. And I will be having them do the whole floor annually. They strive to do the most. Mo did the rugs too, didn't have to, but he did.”
“He did a great job cleaning our bedroom and living room carpets. He also cleaned 6 window blinds. He was on time and finished the job in the time he said he would complete it.”
“The two gentlemen did a fantastic and thorough job cleaning my carpets and air ducts. They were very professional and polite. I would definitely recommend them.”
“Absolutely fantastic service and super kind staff. They arrived the same day that I called and were thorough. Thank you!!”
“Shane did a great job!! Very friendly. Will use them again and will refer them out.”
“They did such an amazing job! Very professional, hard working, and great effort. Thank you.”
“Called and got an appointment the next day. Marcel was friendly and did a great job. The carpets look, smell, and feel better. They are reasonably priced as well. Highly recommend this company!”
“Great service! We are happy with the results.”
“He cleaned very well. Very professional and great work. I highly recommend. I had an excellent experience.”
“Called them at 10pm, they picked up and came the next afternoon. These guys are amazing!”
“We were moving and they were the only place I could find to come on a Sunday! They were friendly, fast, and efficient. Highly recommend.”
“Cleaned my basement carpets and rugs from pet mess. They got rid of stains and smells. They were fast and did a good job. I'll hire them again.”
“Extremely happy with the professionalism and the quality work they did cleaning my carpet and air ducts.”
“Great job on our carpets and ducts!”
“I had to get my carpet cleaned before moving out of my apartment. They did an amazing job. The few stains it had were gone and the carpet looked new. The smell was also very pleasant and fresh.”
“Came out on very short notice and did an amazing job cleaning the carpet at my old apartment. Highly recommended!”
“They did a wonderful job on my carpets for my move out. Very professional and friendly.”
“Service was great! Very nice people and did a great job.”
“The team was excellent. This is a growing business with the right ownership. I will be calling them again.”
“Kal got us in on short notice and Zack did a thorough and excellent job cleaning our house carpets!”
“They did an amazing job on my mom's carpets. There were deep stains and they got them out. Very impressed and super nice!”
“They texted me and answered all my questions. They got here early and were done fast. My carpet looked like new again.”
“Hugh came today and did an amazing job on my carpet and stairs. I am so happy with his job and customer service. Carpet looks like new and smells wonderful.”
“Called to deep clean the carpets in my three bedrooms after years of wear and tear. They arrived right on time and did an incredible job. The difference was night and day – the carpets now feel plush and look vibrant.”
“They did a good job on my carpets. They were easy to talk to, worked with my schedule, and were cheaper than other places I checked.”
“Great work, responsive and very professional. They have done an incredible job both with our carpets and upholstery, and I would not hesitate to hire them again.”
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